About BDC

Better systems. Stronger operations. Scalable success.

We help hospitality businesses run better, serve better and grow stronger.

About Us

Backdoor Hospitality Consultants (BDC) is a hospitality consulting and restaurant management firm focused on building profitable, scalable and operationally efficient food businesses.

We work closely with restaurant owners, cafés, cloud kitchens, caterers and hospitality brands to create systems that improve guest experience, increase profitability and build long-term operational excellence.

From launching a new concept to transforming an existing business, our approach combines practical on-ground execution with structured management systems.

Today, BDC operates across Bhopal and Indore, with the long-term vision of becoming a trusted hospitality consulting partner for brands across India.

  • Practical approach
  • Result focused
  • Hands-on execution
  • Measurable impact
Our Vision

To become one of India's most trusted hospitality consulting firms by helping restaurants build profitable businesses through structured systems, operational excellence and exceptional guest experiences.

  • Audit

    We analyse deeply

  • Fix

    We implement solutions

  • Scale

    We build sustainable growth

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Businesses transformed

0K+

Meals optimised every day

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Cities impacted

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Client satisfaction

Shakti Pratap Singh, founder of Backdoor Hospitality Consultants, in discussion with a client team

Founder

Shakti Pratap Singh

The Founder

Shakti Pratap Singh — Founder

Built from years inside hospitality businesses, seeing what actually breaks them and learning what actually fixes them. Not from a business school case study.

Most hospitality businesses do not need more advice. They need someone to come in, understand the real problem, and do the hard, unglamorous work of fixing it.

Personal story — coming soon

  • edit_noteWhat were you doing before Backdoor Hospitality?
  • edit_noteWhat moment made you decide to start this?
  • edit_noteWhat have you seen inside restaurants that most people don't see?
  • edit_noteWhat do you believe about the hospitality industry that others don't?
  • edit_noteWhy do you care about restaurant owners specifically?
Our Approach

How we work

Five steps, every engagement. From understanding your business to monitoring the results, we stay on the ground with your team until the system runs on its own.

  1. 01

    Understand Your Business

    We study your business, menu, operations, team and challenges.

  2. 02

    Audit & Analysis

    We conduct detailed audits across every area that affects profit and guest experience.

    • Kitchen
    • Service
    • Hygiene
    • Food Cost
    • Inventory
    • HR
    • Customer Experience
  3. 03

    Strategy

    We prepare customised action plans and operational roadmaps.

  4. 04

    Implementation

    Our team works alongside your staff to implement every process on the ground.

  5. 05

    Monitoring

    We stay on, so the changes hold.

    • Daily follow-ups
    • Weekly reviews
    • Monthly performance reports
    • Continuous improvement
What We Believe

Four things we hold to, on every engagement.

01

Honest before agreeable

We will tell you what your business needs to hear — not what you want to hear. If the idea won't work, we'll say so. If the problem is bigger than you think, we'll tell you.

02

Systems over people

Great people in a broken system produce average results. Average people in a great system produce consistent results. We build the system first.

03

The floor over the office

The restaurant business happens on the floor — in the kitchen, in the dining room, in the stockroom. That is where we work.

04

Finishing counts

We don't leave until the work is documented, the team is trained, and the system can run without us.

If something about the way we think about this work resonates with what your business needs —

Let's have a conversationarrow_forward