restaurantRestaurantlocation_onBhopal
Naveen's Bapu Ki Kutia
- 60+ year legacy brand
- 15+ outlets
- check_circleRestaurant Operations
- check_circleSOP Implementation
- check_circleProcess Optimisation
- + 1 more
Backdoor Hospitality Consultants
Better Systems.
Stronger Operations.
Scalable Success.
We help hospitality businesses run better, serve better and grow stronger.
Most food businesses in India don't fail because of bad food. They fail because no one built the systems behind it. BDC builds those systems — on your floor, inside your kitchen, inside your numbers.
- Practical approach
- Result focused
- Hands-on execution
- Measurable impact
Real results. Real impact.
Numbers from the floor, not from a deck.
Every engagement is measured against what changed in the kitchen, on the service floor and in the P&L.
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Businesses transformed
0K+
Meals optimised every day
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Cities impacted
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Client satisfaction
What We Do
End-to-end restaurant and hospitality management solutions.
Six areas of work, from the day you decide to open to the day you decide to scale. Each one is delivered on the ground, with your team.
Not sure which one you need? Tell us what's going on and we'll figure it out together.
Book a Free Callarrow_forwardSome of the businesses we've worked with
Across restaurants, cafes, catering and institutional food services.
Our Approach
How we work
Five steps, every engagement. From understanding your business to monitoring the results, we stay on the ground with your team until the system runs on its own.
More about how we workarrow_forward- 01
Understand Your Business
We study your business, menu, operations, team and challenges.
- 02
Audit & Analysis
We conduct detailed audits across every area that affects profit and guest experience.
- Kitchen
- Service
- Hygiene
- Food Cost
- Inventory
- HR
- Customer Experience
- 03
Strategy
We prepare customised action plans and operational roadmaps.
- 04
Implementation
Our team works alongside your staff to implement every process on the ground.
- 05
Monitoring
We stay on, so the changes hold.
- Daily follow-ups
- Weekly reviews
- Monthly performance reports
- Continuous improvement
Client Testimonial
What our clients say about working with us.
We measure ourselves by what changes on the floor, and by whether the owner would call us again.
Working with Backdoor Hospitality Consultants brought much-needed structure to our daily restaurant operations. Their hands-on approach, attention to detail, and consistent follow-ups helped our team improve service standards and operational discipline across our outlets.
BDC became an extension of our management team rather than just consultants.
Naveen's Bapu Ki Kutia
Client · Bhopal
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Our Clients
Real work. Real problems. Real results.
From a 60-year legacy restaurant brand to an institutional kitchen preparing 20,000 meals a day.
ramen_diningQuick Service Restaurantlocation_onIndore
Shiva Chinese Wok
- 10+ outlets
- QSR brand
- check_circleOperations Consulting
- check_circleStandardisation
- check_circleTeam Management
- + 1 more
soup_kitchenInstitutional Cateringlocation_onBhopal
Mayuri Caterers
- VIT Bhopal Mega Kitchen
- 8,000 students served
- 20,000 meals daily
- check_circleKitchen Operations
- check_circleHygiene Systems
- check_circleSOPs
- + 2 more
local_cafeBoutique Cafélocation_onIndore
Elora Cafe
- check_circleOperational Systems
- check_circleSOP Development
- check_circleStaff Training
- + 2 more
Detailed case studies are being published soon.
See all our clientsarrow_forwardIndustries We Serve
Every format. Every problem. One way of working.
We work with hospitality businesses of all types — from a 20-cover independent restaurant to an institutional kitchen preparing 20,000 meals a day.
Restaurants
food cost, team discipline, owner dependency, inconsistency.
Fine Dining
service standards, kitchen-floor coordination, high fixed costs.
Quick Service Restaurants
speed of service, portion standardisation, franchise readiness.
Cafés
SKU management, inventory leakage, barista training, unit economics.
Cloud Kitchens
packaging, dispatch consistency, food cost, aggregator dependence.
Catering Companies
production planning, costing per event, team deployment.
Corporate Cafeterias
cost per meal, menu rotation, hygiene compliance, contract SLAs.
Hotels
F&B profitability, housekeeping systems, staff retention.
Food Courts
peak-hour throughput, small-footprint kitchens, staffing rosters.
Educational Institutions
volume management, cost per meal, hygiene compliance, consistency.
Hospital Kitchens
diet-wise production, HACCP compliance, temperature control, traceability.
Franchise Brands
operations manuals, brand standards, franchisee training and compliance audits.
Insights
Great restaurants don't happen by chance. They run on great systems.
Things people believe about the restaurant business that quietly destroy them.
Read all the insightsarrow_forward
Founder
Shakti Pratap Singh
The Founder
Built by someone who has been on the floor.
Backdoor Hospitality Consultants was founded by Shakti Pratap Singh. Built from years inside hospitality businesses, seeing what actually breaks them and learning what actually fixes them. Not from a business school case study.
Most hospitality businesses do not need more advice. They need someone to come in, understand the real problem, and do the hard, unglamorous work of fixing it.
That is what BDC does.
Let's build yours.
Something is not working the way it should. Let's find out what.
The first call is just a conversation. No pitch, no proposal, no pressure. Tell us what's going on and we'll give you an honest read.